Experienced Tax Processor needed for a great opportunity with an organization that offers a PSER's retirement eligibility and full benefits! 

This is an on-site, full time position located in Lancaster, PA.  

The Tax Processor is responsible for the following:

• Interpret tax laws and rules to provide customer service via phone, website, or in-person, delivering timely and accurate information.
• Process individual, employer, and real estate forms and data.
• Update computerized records systems.
• Generate correspondence, receipts, certifications, and other tax information as requested by customers.
• Handle daily mail.
• Manage unclaimed checks and refund check printing as necessary.
• Prepare bank deposits.
• Post payments in Electronic Payment Processing.
• Provide customer support for web-based applications.
• Develop professional goals and meet deadlines.
• Handle cash and credit card payments.
• Balance and reconcile real estate accounts.
• Collect and deposit checks through the internal banking system.
• Post payments using Electronic Payment Processing or Manual Deposit entry.
• Analyze and manipulate data for proper posting to accounts.
• Use notices, payment plans, and phone conversations to collect on delinquent accounts.
• Audit delinquent and non-compliant accounts.
• Handle payment plan requests from individual taxpayers and employers.
• Process individual and employer tax returns.
• Handle incoming calls as required.

#CLE

The Tax Processor must meet the following requirements:

• 2+ years experience working in a similar role
• Willingness to comply with laws, rules, regulations and policies
• MS Excel knowledge
• Ability to type using 10-key and alpha-numeric
• Willingness to submit to a criminal background check

Schedule:

For 6 months out of the year the schedule is M-F 7:30-4pm and the other 6 months the schedule is M-Th 6:30am-4pm (with occasional 6am start as needed).