241 West Roseville Road, Lancaster PA 17601 , 2137 Embassy Drive, Lancaster PA 17603 Lancaster, PA 17602 US
Join a trusted, community-focused financial institution where members truly come first. We’re seeking an Assistant Branch Manager who’s passionate about service excellence, team leadership, and financial wellness. This position plays a key role in daily branch operations while helping members achieve their goals through personalized banking solutions.
Responsibilities for the Assistant Branch Manager include:
Provide outstanding in-branch support for members through deposits, withdrawals, account services, and lending assistance
Recommend financial products that fit individual needs
Guide members toward resources that promote financial confidence
Manage daily cash operations and perform balancing and audit reviews
Review reports, address discrepancies, and ensure smooth daily functions
Contribute to achieving branch performance and growth goals
Maintain accurate records, reporting, and documentation
Ensure branch adherence to internal controls, policies, and regulations
Support office management and uphold a professional, secure work environment
Supervise and motivate teller and member service teams
Coordinate schedules, assist in hiring, and provide ongoing training and coaching
Qualifications for the Assistant Branch Manager include:
4+ years of progressive experience in retail banking, credit union operations, or financial services
Background in staff supervision or leadership preferred
Strong communication, organizational, and problem-solving skills
A passion for helping others and promoting a positive member experience
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