Network Operations Center Technician
Lancaster, PA 17603
We are seeking a NOC Technician for a reputable, growing organization in Lancaster, PA! Qualified candidates will have the drive and ambition to be a part of a team and grow with the organization. A competitive salary and benefits are offered.
The NOC Tech will be responsible for the following:
- Log requests and activities into computer ticketing system
- Troubleshoot and resolve client issues
- Monitor operational support systems to predict potential issues
- Educate clients by using step by step troubleshooting instructions
- Repair hardware and software on-site and off-site
The NOC Tech MUST meet the following requirements:
- 1+ years of IT Helpdesk and Troubleshooting experience
- Experience in user administration in MS Exchange
- Above average competency with the Microsoft Office suite of products
- Functional knowledge of TCP/IP, routing, switching, subnetting, etc.