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Inside Sales/Customer Service

Lancaster , PA 17602

Employment Type: Direct Hire Category: Admin/CSR - LANC Job Number: CLE-INSLS Pay Rate: up to $47k Industrial: Office: Customer Service Professional:

Job Description

Customer Service & Inside Sales Representative

Warehouse & Customer Support | Full-Time

Are you someone who enjoys helping customers, staying organized, and being part of a hands-on team environment? We are seeking a Customer Service & Inside Sales Representative to support both office and warehouse operations. This role combines customer service, sales support, inventory coordination, and administrative responsibilities in a fast-paced distribution environment. If you enjoy building customer relationships, supporting operations, and contributing to a team-focused environment, we'd love to hear from you!

Why Join Our Team?

  • Competitive pay plus bonus opportunities
  • Medical, Dental, and Vision insurance
  • Paid Holidays and Paid Time Off
  • 401(k) with company match
  • Stable company with long-term growth opportunities
  • Team-oriented work environment

Key Responsibilities for the Customer Service & Inside Sales Representative

  • Assist customers by phone, email, and in person with product inquiries, orders, and service needs
  • Identify opportunities to recommend products and generate additional sales
  • Maintain accurate customer records, order information, and project documentation
  • Coordinate deliveries and support order fulfillment activities
  • Participate in inventory management, cycle counts, and warehouse operations
  • Help maintain an organized showroom, warehouse, and work area

#CLE

Job Requirements

Qualifications for the Customer Service & Inside Sales Representative

  • High school diploma or equivalent required
  • Minimum of 2 years of customer service experience in a distribution, warehouse, manufacturing, or industrial environment
  • Strong communication, organization, and problem-solving skills
  • Experience with inside sales, inventory control, or order processing is a plus
  • Basic computer and math skills required
  • Ability to lift up to 30 pounds and work in both office and warehouse settings
  • Comfortable working around warehouse equipment, moving vehicles, and machinery
  • Ability to work indoors and outdoors in varying weather conditions
  • Willingness to travel locally on occasion (less than 10%)
  • Must submit to a pre-employment background check and drug screening

 

EOE

Additional Information

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About Lancaster , PA

Unlock your next career opportunity in and around Lancaster, Pennsylvania! Nestled in the heart of Amish country, Lancaster offers a unique blend of history, culture, and innovation that make it an ideal place to grow your career. From the vibrant arts scene at the Lancaster Museum of Art to the mouthwatering Pennsylvania Dutch cuisine at Central Market, there is something for everyone in this charming city. Explore job listings in industries like healthcare, manufacturing, and technology while enjoying the scenic beauty of Long's Park and catching a show at the historic Fulton Theatre. Join us in Lancaster and discover why this region is a perfect place to work, live, and thrive.