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Harrisburg, PA 17111

Employment Type: Full-Time Category: Professional - HAR Job Number: REM-HAR 3- 09-23 Pay Rate: $17 + DOE Industrial: Office: Customer Service Professional: Customer Service Representative

Job Description

Customer Service Specialist position available for a local manufacturing company! Great opportunity to work hybrid -remote. There will be on-site training, then the position becomes hybrid multiple days a week. Must have reliable transportation for the on-site training and 1 day a week. Call center or inside sales experience helpful. Additional positions available for $17 +/hr.

RESPONSIBILITIES FOR THE CUSTOMER SERVICE REPRESENTATIVE INCLUDE:

• Consumer support for Customer service / call center mentality for inbound support

• Exceptional customer service skills for problem solving and consumer support

• Explain information on product and services

• Document and share data with management

• Work to improve consumer satisfaction

Job Requirements

Qualifications for the Customer Service Representative include:

• Customer service representative or sales experience preferred; Call Center experience a plus

• Excellent communication skills (written and verbal)

• Familiar with all Microsoft products (Excel, Word, Access, PowerPoint)

• Familiar with the Internet and Ecommerce practices

• Ability to work independently, professionally and in a team environment while in a very fast paced environment

• Typing speed of 40 wpm or greater preferred

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