Current Opportunities

Customer Care Representative

York, PA 17401

Industry: Professional - York Job Number: 6552 Pay Rate: $14-15/hour Industrial: Office: Professional: Customer Service Representative

We are excited to be searching for a Customer Care Representative for a prominent York business. This position is responsible for assisting customers, tracking orders, scheduling duties, and delivery management.

Customer Care Representative Job Duties:

  • Tend to customers concerns and provide customer service over the phone (can exceed 100 calls per day)
  • Manage daily needs of customers including: communicating their needs, following up, handing inquires, etc.
  • Preparation and entering of daily orders
  • Provide quotes and process requests
  • Review reports
  • Observe and address defects of products
  • Build relationships with customers in order to increase sales
  • Data entry of orders
  • Additional responsibilities assigned as needed

Customer Care Representative Requirements:

  • Ability to handle custom projects assigned weekly
  • Ability to effectively multitask
  • Proficient in Microsoft Excel
  • 1 year of Customer Service experience or call center experience
  • Associate's Degree preferred
  • Strong communication skills
  • Fluent in English – Multi-lingual a plus

 

Qualified candidates should submit a resume for consideration.

Staffing Service USA Recruiting Team

Staffing Service USA has been placing office and professional staff for over 28 years.
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