Customer Account Representative
York, PA 17401
We are excited to be searching for a people-oriented Customer Care Representative for a prominent York business! This position is responsible for assisting customer accounts via email, tracking orders, and delivery management.
Customer Care Representative Job Duties:
- Customer service and relationship building for two to three major customer accounts
- Correspond with customers via email and meet in person on location when necessary
- Manage daily needs of customers including: communicating their needs, following up, handing inquires, etc.
- Preparation and entering of daily orders, review reports, and data entry of orders
- Provide quotes and process requests
- Additional responsibilities assigned as needed
Customer Care Representative Requirements:
- Ability to handle custom projects assigned weekly
- 1 year of Customer Service experience
- Strong communication skills
- Customer-focused and team player mentality
- Fluent in English – Bilingual a plus.
- Preferred BA or BS of Marketing, Business, or related field.
Qualified candidates should submit a resume for consideration.