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Client Relations Specialist

New Holland, PA 17557

Employment Type: Full-Time Category: Admin/CSR - LANC Job Number: CLE 6866 - 2-24-23 Pay Rate: $17.50 - $18/hour Industrial: Office: Customer Service Professional:

Job Description

Client Relations Specialist position in New Holland, PA!

The Client Relations Specialist should have 3+ years of customer service/call center experience and strong data entry/MS Excel skills.

The Client Relations Specialist will be responsible for the following:

  • Inbound/Outbound customer calls, emails and other methods of communication to answer questions and follow up on order status
  • Schedule customer orders by using the order scheduler software SAP system
  • Work closely with the shipping department to ensure that orders are completed in a timely manner
  • Preparing customer invoices by printing, folding, stuffing envelopes and labeling envelopes
  • Assisting with box assembly for orders as needed

Job Requirements

The Client Relations Specialist should meet the following requirements:

  • Strong MS Excel skills
  • Accurate data entry skills - alpha numeric and 10-key
  • 3+ years of customer service experience, call center experience preferred
  • Knowledge of SAP Preferred
  • Strong verbal and written communication skills


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