Resident Admissions Advisor
Shamokin, PA 17872
We are searching for a Resident Admissions Advisor for a permanent opportunity with a well respected facility in the Shamokin area! Competitive salary and benefits are offered.
- Screen prospective residents in appropriate community setting
- Promptly and professionally respond to inquiries by potential residents or representatives of residents
- Collaborate with the marketing team to identify improvements and address occupancy challenges
- Provide facility tours
- Responsible for all census development and maintains census requirements in accordance with budgets
- Ensure the admission paperwork is completed and timely submitted prior to deadlines
- Develop and maintain effective relationship with hospital discharge personnel, administrators, health care centers, physicians, clinics, rehabilitation centers and home care agencies.
- 2+ years of experience in a professional customer service setting
- 2+ years of marketing and/or sales experience
- Excellent customer service and speaking/presentation skills
- Working knowledge of referral process, reimbursement programs, personal care regulations, admission and discharge procedures.
- Proficiency with MS Office Suite (Word, Excel, Outlook, Powerpoint)
- Must successfully pass all criminal/drug testing