Current Opportunities

Tech Support Representative

Lancaster, PA

Industry: Admin/CSR - LANC Industrial: Office: IT Support Specialist Professional: Information Technology Pay Rate: $12-$14 / Hour DOE

We are seeking Technical Support Reps for our client in Lancaster, PA!

The Technical Support Representatives will be responsible for:

  • Receiving inbound calls and provide technical support to callers
  • Processing all phone orders using required entry standards and procedures
  • Following up with key contacts to resolve issues
  • Meeting Quality Assurance standards 
  • Other duties as assigned

The Call Center Representative requirements include: 

  • HS Diploma or Equivalent
  • 1+ years experience working Helpdesk OR Desktop Support OR Technical Support
  • Professional demeanor and excellent phone manners
  • Familiarity working with computer systems, the Internet and word processing software
  • Experience using MS Excel
  • Strong work ethic, self start and ability to manage multiple priorities
  • Familiarity with social media sites - Facebook preferred
  • Strong attendance record

This is a full time opportunity. Hours are 4 weekdays and one weekend day.

1st AND 2nd Shifts are Available!

A pre-employment background check, credit check and drug test are required. 

Benefits
Medical, Dental, Vision, Short Term/Long Term Disability, Paid Time Off, Life & AD&D Insurance, Paid Holidays, EAP and Employee Awards Program.

Qualified candidates should apply! Please submit your resume for consideration. 

Staffing Service USA Recruiting Team

Staffing Service USA has been placing office and professional staff for over 28 years.
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