Inside Sales / Call Center Representative
We are seeking a full time experienced Inside Sales / Call Center Rep for our client in the Lancaster area.
The Inside Sales / CSR should have inside sales experience AND/OR call center experience.
The Experienced Inside Sales Rep / CSR will respond to customer inquiries via phone, fax and email and provide a high level of customer service to clients at all times. The Inside Sales / CSR will also travel to trade shows a few times per year. Individual MUST be comfortable traveling via plane, train, automobile, taxi.
- Acting as a team leader to the other customer service reps
- Responding to job order inquiries
- Quoting prices to potential clients
- Follow up calls to provide information on shipments/deliveries
- Dealing with customer concerns and questions
- Attending trade shows several times per year
The Inside Sales / Customer Service Representative MUST have the following:
- 2+ years of inside sales and/or call center experience
- HS Diploma
- Strong Customer Service skills
- Sales oriented personality
- professional demeanor
- excellent attendance
- MS Excel skills
Qualified candidates should apply! Please submit your resume for consideration.